Solution
Customers who use 8×8 call control and InformaCast notifications can add significant value to their organizations through rich telephony experiences and the safety and workplace communications available from InformaCast Fusion.
Use Cases
There are three use cases being set up and tested in this document:
- Send an alert if/when an emergency call is made from a telephone handset
- Sending pre-recorded audio through telephone handsets
- Dialing a telephone number to trigger InformaCast to send a Notification
Configuration/Integration
Follow the details steps outlined in the Integrate InformaCast Fusion with 8×8 phone systems article in the Singlewire Support Community.
Support Details
Contact 8×8 support at https://support.8×8.com