Protect your entrance. Protect your people with Visitor Aware.
Want to get up and running faster?
Our Professional Services help make it happen.
An effective safety system starts with a successful deployment, and rest assured, our teams are invested in your success. Whether you’re using our InformaCast mass notification and incident management software, or our Visitor Aware visitor and student management solutions, Singlewire engineers and implementation specialists use proven a four-step process to build a tailored deployment plan that ensures your experience starts on the right foot. We work with you from start to finish to achieve your safety and communication goals.
When you select our Professional Services option, here’s what you can expect.
Planning
Before we begin, we ensure your environment, technology, and personnel are ready for a successful deployment. We take the time to understand your unique needs and use-cases, building a plan that paves the way for success.
Validation
Before scheduling implementation sessions, we’ll make sure you understand the time and resources required to move through the deployment phase quickly. Validating prerequisites and confirming the configuration plan ensures everyone involved is ready to proceed.
Deployment
Experienced engineers work side-by-side with your staff to install and configure your software. With a detailed plan in place, we strive for an efficient and thorough implementation. Our train-as-we-go approach gives your team a deeper understanding of the platform.
Training
Detailed administrative and end-user training sessions ensure your staff are comfortable using your new software. We train using your newly installed and configured software so you can become familiar with the features and functionality built specifically for your needs.
Tools for Success
Our robust support community, on-demand video tutorials, and virtual classroom sessions are available whenever you need them to overcome challenges and help you derive maximum value from your investment.
Let’s talk.
Our team is here to answer your questions and get you connected with the right people to achieve a successful implementation. Reach out for more details about Singlewire Professional Services.