Solution
Webex is a leading provider of cloud-based collaboration solutions, including video meetings, calling, messaging, events, and customer experience solutions. InformaCast and Webex Calling provide organizations with the ability to connect the various devices in their environment, including desktop computers, digital signage, IP speakers, overhead paging systems, and mobile phones. This creates a single, unified system for sending out audio and text messages. Organizations can use this to broadcast messages about lockdowns and severe weather, schedule school bells, and connect to panic buttons for easy activation.
Benefits
This integration strengthens InformaCast ability to connect with the collaboration tools organizations are using regularly while expanding the notification capabilities of Webex. This helps with:
- Creating a connected environment focused on safety and communication
- Sending live and recorded audio pages to phones and overhead speakers and delivering text messages to desktop computers, mobile phones, digital signage, and Webex Messaging.
- Future-proofing environments with cloud-based calling and cloud-based notifications using a single interface to manage all your critical messages.
Use Cases
Webex and Singlewire Software serve businesses, hospitals, schools, and other organizations looking to strengthen their safety and communication strategies. Together, these solutions help organizations address a wide range of threats and situations, including:
- Emergency notification for violent intruders, lockdowns, and evacuations
- Incident management for crisis situations
- Paging for everyday communications with Webex Calling
About Webex
Webex is a leading provider of cloud-based collaboration solutions, including video meetings, calling, messaging, events, and customer experience solutions. Cisco Webex is a video conferencing and collaboration product suite. This cloud-based collaboration suite is comprised of software including Webex Meetings, Webex Teams and Webex Devices. Cisco Webex products provide capabilities including online meetings, team messaging and file sharing. The suite is considered a leading collaboration platform in the unified communications area.
Support Details
Review the InformaCast and Webex Calling article in the Singlewire Support Community for the implementation use cases, prerequisites, and detailed steps for integrating InformaCast Fusion with Webex Calling.