In an exclusive interview with Commercial Integrator, Jim Grass, vice president of sales, Singlewire Software, reflects on key opportunities in the ascendent mass notification category and how integrators can deliver real value in the space.
At the outset of the conversation, Grass reflects on the state of the workforce today. Post-pandemic, workforces continue to be mobile and fluid, with a strong continuing trend of “hoteling” workers who are not tethered to a particular space. “Being able to communicate to those people effectively can be a challenge,” Grass acknowledges. Plus, we continue to see far too many unthinkable situations in workplaces across the country. Sadly, companies need to be prepared to deal with them.